Potential Delay Alert

Posted: January 05, 2018

The “bomb cyclone” that has pummeled the east coast with snow, wind, and bitter cold temperatures has caused numerous closings. Impacted states include Connecticut, Delaware, Georgia, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, South Carolina, and Virginia.

 

Please be advised of the following potential service delays:

 

  • Verifications: Schools and employers in the impacted areas may be delayed due to closings and limited staff due to hazardous travel conditions.

 

  • Criminal Searches: Some courts have closed or have opened late on Friday which may delay criminal searches.

 

  • Drug Testing: We may experience lab-related service interruptions and/or delays due to temporary limited staff at the testing laboratories and the call centers located in these areas. We will provide an update from our lab vendors in the affected areas as conditions improve and their employees are able to return to work.

 

  • Drug Collections – Patient Service Centers (PSCs): Many patient service center (PSC) closures or delays may also occur in storm-affected areas. It is advisable to verify operating hours by calling the telephone number listed for the PSC located when electronically selecting a collection site.

 

If you have any questions or concerns please contact our Answer Desk at 877-360-4636.

TO PAGETOP