Applicant Portal &
The Cube, Info Cubic’s secure web-based customer platform, includes an applicant portal feature which allows applicants to log directly into the system from their computer or mobile device to provide their information and electronically mouse sign a disclosure and authorization form (also commonly referred to as a consent form). Using the applicant portal reduces the need for duplicate data entry, eliminates the need for customers to enter applicants’ personally identifiable information (PII) and also significantly reduces the need for “wet” signature consent forms.
When contracted for Applicant Connect, Info Cubic will reach out to applicants for missing information discovered post order-submission. Info Cubic’s Applicant Connect team will contact an applicant for missing information a total of three times over the course of three business days. They will reach out via email (with portal link to upload missing documents), and a final follow-up text message. Before contacting an applicant, the Applicant Connect team will review the entire applicant order to ensure they are requesting any and all missing information. Attempts will be documented for full transparency. While the attempts are being made, the search will remain In Progress and show a disposition of Missing Information.