Updates

SEARCH DELAYS

Please be advised, due to a variety of circumstances beyond our control, we are experiencing delays in several jurisdictions. We remain in frequent contact with court officials and are apprised of any situational changes that my occur. We will provide updates to this list as new information becomes available. If you have questions, please call Info Cubic Client Care Team at 1-877-360-4636 or email help@infocubic.com.                                                                                                                                                                                                                                                                                                           


CALIFORNIA

Due to redaction of date of birth from court records, clerk assistance is required. Delays are expected in California Counties listed due to limited access to court, limited daily file requests, and clerk’s schedule and work load.

  • ALAMEDA
  • CONTRA COSTA
  • EL DORADO
  • LOS ANGELES
  • MADERA
  • MARIN
  • MENDOCINO
  • NEVADA
  • SACRAMENTO
  • SAN DIEGO
  • SAN JOAQUIN
  • SAN MATEO
  • SANTA CLARA
  • SOLANO
  • VENTURA


ILLINOIS STATE – Staffing shortages have caused a backlog of requests. Significant delays expected.



MICHIGAN

KENT – Redaction of date of birth from court records and the number of requests that can be submitted to the court per day being extremely limited, has caused a significant backlog.

GENESEE– Redaction of date of birth from court records. Requests submitted to the court clerk are processed on their schedule, which has caused a backlog.




INTERNATIONAL

  • CANADA, ONTARIO – Clerk assistance is delayed due to staffing shortages and court access is extremely limited.
  • CHINA – We are expecting delays for many of our services in China due to the Chinese National Day, Golden Week holiday that runs from October 1st through October 7th. Services will resume as normal on October 8th.
  • GREECE – Backlog due to staffing shortages.
  • BELARUS – Due to recent changes in requirements brought on by the current situation in the area, we have suspended criminal, civil, and directorship searches in this country.
  • RUSSIA – Due to the recently imposed sanctions, we have suspended criminal, civil, bankruptcy, directorship, professional license verification, education, and employment searches in this country.
  • UKRAINE – Due to the current situation in Ukraine, we have suspended criminal, civil, bankruptcy, directorship, ID check, MVR, education, and employment searches in this country.


Last updated on 10/26/2022




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