Updates

Turnaround time updates

SEARCH DELAYS

Please be advised, due to a variety of circumstances beyond our control, we are experiencing delays in several jurisdictions. We remain in frequent contact with court officials and are apprised of any situational changes that my occur. We will provide updates to this list as new information becomes available. If you have questions, please call Info Cubic Client Care Team at 1-877-360-4636 or email help@infocubic.com.                                                                                                                                                                                                                                                                                                           

ARIZONA

MARICOPA – The court is short staffed, creating a backlog of requests.

YUMA – Clerk assistance is delayed, impacting service time.


CALIFORNIA

Due to redaction of date of birth from court records, clerk assistance is required. Delays are expected in California Counties listed due to limited access to court, limited daily file requests, and clerk’s schedule and work load.

  • ALAMEDA
  • CONTRA COSTA
  • EL DORADO
  • LOS ANGELES
  • MADERA
  • MARIN
  • MENDOCINO
  • NEVADA
  • SACRAMENTO
  • SAN DIEGO
  • SAN MATEO
  • SANTA CLARA
  • SOLANO
  • STANISLAUS
  • VENTURA


ILLINOIS STATE – Staffing shortages and social distancing requirements have caused a backlog of requests.



MICHIGAN

KENT – Redaction of date of birth from court records and the number of requests that can be submitted to the court per day being extremely limited, has caused a significant backlog.

GENESEE– Redaction of date of birth from court records. Requests submitted to the court clerk are processed on their schedule, which has caused a backlog.


TEXAS

LUBBOCK – A long term system outage caused a significant backlog of requests. Clerk assistance is delayed due to work load and court staffing. The number of daily requests that can be submitted is limited.

INTERNATIONAL

  • CANADA, ONTARIO – Clerk assistance is delayed due to staffing shortages and court access is extremely limited.
  • GREECE – Backlog due to staffing shortages.
  • RUSSIA – Due to the recently imposed sanctions, we have suspended criminal, civil, bankruptcy, directorship, professional license verification, education, and employment searches in this country.
  • UKRAINE – Due to the current situation in Ukraine, we have suspended criminal, civil, bankruptcy, directorship, ID check, MVR, education, and employment searches in this country.


Last updated on 07/29/2022




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