Many employers have a company policy to verify the dates and position of former employees. While this is helpful in validating the information provided on a resume, it doesn’t necessarily tell you if the individual will be a good fit for your organization. This is why many employers count on personal or professional references to assess an individuals work ethic and determine if they will mesh with the company’s culture.
It’s important to know that employees reflect your company’s values at almost any level or position, but references can become extremely valuable for those who will be the face of your organization and present your culture outside of your four walls. They are also helpful when seeking to fill a management position, as your leaders should always support the growth and development of your culture and promote positive brand recognition both internally and externally.
Personal or professional contacts provided by the candidate.
6 – 72 hours
Information obtained through interviews with individuals regarding a candidate’s personal characteristics or job performance are subjective and based solely on the interpretation of the reference contact. This information is not necessarily a matter of record with a former employer. Consultation with qualified legal counsel is recommended for all employment law matters.
| Verified: | A call was placed to the contact, and an interview was conducted. |
| Review: | Interview could not be completed due to source unavailability; reference declined to provide reference citing company policy, or extreme circumstances. |
| Missing Information: | Information required to complete the interview is missing from the order. |
| Professional Reference for Jane Doe COMPLETE - Clear | ||
|---|---|---|
| Provided by Subject | ||
| Contact Name | SALLY JOHNSON | |
| Contact Phone | 605-223-5550 | |
| Reference has completed reference check. | ||
|
Time Known?
|
Ten years | |
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What company did you work together at? For how long?
|
ABC Company for five year | |
|
Your Job Title at the time?
|
Vice President | |
|
His/Her Job Title?
|
Customer Service Manager | |
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What was your reporting relationship to the candidate (peer, manager, etc.)
|
Direct supervisor | |
|
Why did this person leave the company?
|
Better opportunity to advance in field. | |
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Please describe his/her key responsibilities in this role:
|
Jane managed a team of 25 Customer Service Agents. She was responsible for ensure phone and helpdesk coverage across all US time zones as well as meeting customer success objectives.. | |
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How would you describe his/her reliability and punctuality?
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Jane was very reliable, always on time and rarely had any unplanned absences in the five years we worked together. | |
|
How would you describe his/her attitude and outlook in the workplace?
|
She was a leader that led by example - very positive. | |
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Please describe his/her commitment to quality and productivity:
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Jane took her quality and quantity goals and measures very seriously. She coached her team on how to be more effective. In her final year with our organization she brought down customer resolution time by ten minutes over previous year. | |
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What are his/her most significant strengths?
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Thinking outside of the box to solve problems, encouraging others to take initiative on their own, very open team environment where her direct reports felt comfortable sharing ideas for improvement. | |
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In what areas could this individual improve?
|
n/a | |
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What is your overall assessment of this individual?
|
Top 5% talent I have ever worked with. | |
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Would you recommend him/her for a position with another company? Why or why not?
|
Absolutely, Jane would be of great benefit to any organization, most specifically in a leadership position. | |
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Would you rehire him/her? Why or why not?
|
In a heartbeat. | |
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Are there any additional comments you would like to make? Is there a question I may have missed asking?
|
n/a | |
|
Can our client/hiring company contact you directly if there are any remaining questions?
|
Yes | |
| Personal Reference for Jane Doe COMPLETE - Clear | ||
| Provided by Subject | ||
| Contact Name | ROBERT SMITH | |
| Contact Relationship | CO-WORKER | |
| Contact Phone | 605-223-5550 | |
| Reference has completed reference check. | ||
|
What is your relationship to the candidate?
|
Co-worker | |
|
How long have you known this individual?
|
Five years | |
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Please describe his/her relationships with others.
|
Jane is very personable and works well with all co-workers. | |
|
How would you describe his/her attitude and outlook?
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Jane is generally very positive. She is the first to rally the troops when a project is behind schedule or unforeseen challenges arise. | |
|
Would you consider him/her trustworthy? Can you provide an example of when this may have been put to the test?
|
Jane is very trustworthy. I recently had a personal situation and needed to be away from work. She picked up one of my projects and kept it on track in my absence. | |
|
What are his/her most significant strengths/best qualities?
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Teamwork, positive attitude | |
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What are his/her most significant weaknesses/areas that could use improvement?
|
She volunteers to do too much and gets behind! | |
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What is your overall assessment of this individual?
|
Jane would be a wonderful addition to any team. | |
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Does this individual have any technical expertise/hobbies that you believe are notable?
|
Jane is excellent at HTML coding. | |
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If you had to pick one word or phrase that best sums up/describes this person, what would it
be and why? |
Versatile | |
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In your opinion, if you had to pick the ideal job for this person what would it be and why?
|
Developer | |
|
Would you feel comfortable recommending this person for a position with a company? Why or
why not? |
Yes | |
|
Are there any additional comments you would like to make or any additional information that you believe would be helpful?
|
You won't do better than Jane! | |
Q: Our organization would like to have specific questions asked of references. Can Info Cubic support custom questionnaires?
A: Info Cubic can absolutely support customized questions and would work with your organization to develop the questionnaire that works best for your organization.
Q: The reference is unresponsive. Is there anything the applicant can do to help?
A: If we do not reach the reference when we call, Info Cubic will leave a voicemail introducing ourselves. We recommend that you prepare your reference ahead of time so they are on the lookout for a call from us. We can also conduct the interview via email if this works better for the reference.
For further details, call us today at 1 - 888- 925- 0922
Info Cubic enables customers to easily provide custom questions for professional and/or personal references. While we do offer standard question sets, in many scenarios clients performing this type of search have specific questions they would like asked. In these cases, configuration of custom questions is available.
In addition to custom questions, The Cube allows for a very automated request process for Professional/Personal References searches. We can queue an email out to listed references that provides a link to easily answer reference questions online. The process is also mobile-enabled. Gone are the days of calling references on the phone and keying in their responses – though we can still offer that method if it's preferred!
