Info Cubic’s Quality Management System has stringent standards in place for every aspect of our company, from turnaround times, to data accuracy, to client retention, even how quickly we answer our phones.
These rigorous standards are continually measured, audited and improved upon to ensure that we are delivering the highest level of service possible. The following are actual stats showing exactly how you’ll benefit from working with Info Cubic:
accuracy99.99%Maintaining a 99.99% accuracy ratingDetailsfast13.38hrs13.38hours
turnaround timeDetailsservice16.2minsEmails replied to in 16.2 mins
phones answered in 3 ringsDetailssatisfaction100%Customer RetentionDetails