Info Cubic is now a division of Orange Tree. Read the press release.
Info Cubic Celebrates Customer Service Week
Posted: October 02, 2022
We are celebrating Customer Service Week this week! The celebration—slated for October 3-7, 2022—is an international event recognizing the importance of customer service and the wonderful people who service and support customers. This year’s theme is “The Power of Service.”
We are grateful for this special week to recognize our amazing team of Client Service Ninjas. At Info Cubic, customer service matters, which is why we strive to provide the highest level of support in the employment screening industry. We focus on this mission every day of the year, not just during the first week in October.
Here are a few reasons why we love and celebrate our Client Service Ninjas at Info Cubic:
- They are the best in the business, delivering exemplary service every day to all our clients, regardless of size.
- They are well-trained and knowledgeable on background screening laws and regulations.
- They are FCRA-certified and will happily help with those nitty gritty compliance matters.
- They answer the phone within 12 seconds (in three rings or less) and respond to e-mails in one hour or less.
- Our Ninjas truly love what they do!
- They are diverse and interesting people who answer the phone with a smile.
- They will ensure that your experience is pleasant and easy.
If you need to reach our US-based Client Service Ninjas, they are available 6:00am-5:00pm MST at 1-877-360-4636, via chat on our website and The Cube, or via email at help@infocubic.com.
Thank you to our amazing Client Service Ninjas! We appreciate you!