Meet the Team
As a proud member of The Answer Desk, myself along with the other Client Service Ninjas serve as first responders for most incoming phone calls. I routinely help clients, primarily in the Western and Central regions, with status inquiries, drug testing scheduling, international screening questions and system demonstrations.
Info Cubic's Client Service model is the best I have ever seen - it's truly a well-oiled machine. We all come from different backgrounds, but mesh together quite nicely. Everyone brings their own unique "flavor of Client Service " to the team, and there is nothing that slips past us. As Client Service Ninjas we view ourselves as "The Defenders of Customer Rights and Assassins of Poor Service"
It seems like every provider boasts about their Client Service model- but that's just talk! We actually follow through! Give us a call during business hours, and we guarantee you will be speaking with a real person before you can say "Client Service Ninja". You'll be working with a dedicated support team that is FCRA Certified through the National Association of Professional Background Screeners (NAPBS) and backed by an All-Star Legal Counsel. There is nothing we can't handle, try us out and experience what good service really feels like!
Some times seeing is believing - give us a call and experience the difference for yourself! The team of Client Service Ninjas here working on the Answer Desk are here for you, we'll answer your call in three rings or less and with a smile…every time...guaranteed!