Applicant Tracking Systems
From OIG/GSA Excluded Persons searches to FACIS searches, Info Cubic is your “one-stop shop” for healthcare background checks.
We strongly believe in making a positive impact for our clients, communities, and employees.
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At Info Cubic, it is our our ongoing mission is to provide the highest level of client support available in the employment screening industry.
In a world that is increasingly dominated by automated systems, there is a disturbing trend in customer service – it’s disappearing! Unfortunately, poor customer service has become common place, acceptable and unfortunately, “the new normal.” We are grateful that this isn’t the case at Info Cubic, where it is our ongoing mission is to provide the highest level of client support available in the employment screening industry.
Info Cubic’s Client Service Ninjas are experienced, knowledgeable, and well-trained. All Ninjas are educated on the complex network of laws and regulations that impact the art of background screening. And best of all, the Ninjas give all companies, regardless of size, the same level of client service.
TenuredThe average tenure of our client support team is 6 years. This means there is no one better suited to answer your questions!
KnowledgeableOur team on the Answer Desk works in a pod structure. A dedicated team with built-in redundancy means you’re always speaking to someone who understands your account.
Extensively TrainedExtensive 3 month industry specific training before FCRA Certification process begins.
SalariedOur team is salaried as opposed to hourly. We treat customer service as a career, not a job.
US-BasedEntirely US-based support staffed in hours to match your business.
CertifiedAll Client Service Ninjas have achieved FCRA Basic Certification and our Senseis have achieved FCRA Advanced Certification through PBSA.
Here are a few reasons why our Client Service Ninjas are the best!
If you require support, please contact our Client Service Ninjas at 1-877-360-4636, via chat on our website and The Cube, or via email at email@example.com. The Answer Desk is staffed from 6am-5pm MST. To further ease stress and frustration, our customer support team members are in the United States.
Imagine…working with people who love what they do!