Certified Employee Background Screening Company | Info Cubic % >
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Info Cubic is more committed than ever to providing fast and accurate background and drug screening products and services. For information on how Info Cubic is handling the COVID-19 situation, please visit our COVID-19 page.

Hassle Free Background Checks

Info Cubic’s web-based ordering system makes ordering
background checks and drug testing fast and easy.

WE FEEL YOUR PAIN

We get it…background checks can be a real pain sometimes, but they don’t need to be. If you’ve experienced any of these issues, you’ll be glad to know Info Cubic is here to relieve all your employment screening headaches.

Losing good hires due to slow background check results

Info Cubic has an average turnaround time of 19.15 hours for all non-instant searches.


With our speed and accuracy, you will be onboarding new hires while other employers are still waiting for their background check reports to be returned.

Poor customer service from call centers or offshore customer service

Info Cubic's Answer Desk is staffed by US-based, PBSA-certified Client Service Ninjas who answer the phones in three rings or less.

Our Client Service Ninjas are friendly, knowledgeable and thrive on answering your questions quickly and efficiently.

Our Ninjas boast an average first reply time of 52 minutes, an average resolution time of 96 minutes and 89% of the time, they will solve your issue in one touch.

Playing the middleman between your background screening company and your applicants

Info Cubic's Applicant Portal allows your candidates to electronically sign all required FCRA forms on a smartphone, tablet or computer. You and your applicants no longer need to worry about sending, printing, signing, scanning and returning forms.

Cumbersome Paper FCRA forms

Info Cubic removes you as the middleman since we reach out directly to your candidates via text and/or email to obtain any additional information we may require when completing their background checks. You simply trigger the Applicant Portal invites, relax, and your reports will be returned within a day or two.

In addition, our Applicant Portal feature allows your applicants to see the real-time status of their background check report on their own so they will know when it is completed.

Multiple systems to process your background checks, occupational health screening and/or drug screens

Info Cubic's intuitive online system, The Cube, is the only system you'll need to process background checks, drug screens and/or occupational health screens.

The system is entirely mobile-friendly so you can even order or view reports from any smartphone or tablet.

Possible litigation worries from inaccurate results or non-compliant background check results

Info Cubic is PBSA Accredited and Info Cubic's Quality Management System is ISO 9001:2015 cetified, ensuring we provide only the most accurate and FCRA compliant background check results.

Our Client Services team provides periodic business reviews to keep you updated on any legislative or litigation changes within the industry. You can sleep well knowing that we've got your back when it comes to compliance.

Poor customer service from call centers or offshore customer service

Info Cubic's Answer Desk is staffed by US-based, PBSA-certified Client Service Ninjas who answer the phones in three rings or less.

Our Client Service Ninjas are friendly, knowledgeable and thrive on answering your questions quickly and efficiently.

Our Ninjas boast an average first reply time of 52 minutes, an average resolution time of 96 minutes and 89% of the time, they will solve your issue in one touch.

Playing the middleman between your background screening company and your applicants

Info Cubic's Applicant Portal allows your candidates to electronically sign all required FCRA forms on a smartphone, tablet or computer. You and your applicants no longer need to worry about sending, printing, signing, scanning and returning forms.

Cumbersome Paper FCRA forms

Info Cubic removes you as the middleman since we reach out directly to your candidates via text and/or email to obtain any additional information we may require when completing their background checks. You simply trigger the Applicant Portal invites, relax, and your reports will be returned within a day or two.

In addition, our Applicant Portal feature allows your applicants to see the real-time status of their background check report on their own so they will know when it is completed.

Multiple systems to process your background checks, occupational health screening and/or drug screens

Info Cubic's intuitive online system, The Cube, is the only system you'll need to process background checks, drug screens and/or occupational health screens.

The system is entirely mobile-friendly so you can even order or view reports from any smartphone or tablet.

Possible litigation worries from inaccurate results or non-compliant background check results

Info Cubic is PBSA Accredited and Info Cubic's Quality Management System is ISO 9001:2015 cetified, ensuring we provide only the most accurate and FCRA compliant background check results.

Our Client Services team provides periodic business reviews to keep you updated on any legislative or litigation changes within the industry. You can sleep well knowing that we've got your back when it comes to compliance.

WE SOLVE YOUR PROBLEMS

Client Service

Your time is valuable, don't waste it navigating phone trees or waiting on hold for incomplete answers. Experience Info Cubic’s Answer Desk staffed by FCRA Certified Customer Service Ninjas! Real people answering our phones, in three rings or less...with a smile – guaranteed!

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Reputation

We are an ISO Certified, PBSA Accredited and HRO Today Baker's Dozen Customer Service award winning screening company that is making a difference in the lives of our community, our employees, our clients & their applicants. Our 98% client retention rate is reflective of our reputation.

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Turnaround time

We understand that speed is of the essence so we strive to provide a 36-hour maximum turnaround time (TAT) for all the checks we provide (including verifications). The good news is that we continually achieve an average TAT of 21.24 hours!

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Accuracy

Info Cubic is ISO 9001:2015 certified which means we audit, monitor and track everything we do to ensure we're meeting our rigid standards while striving for continuous improvement. Most screening providers will claim they are the most accurate. Info Cubic can prove it with a 99.95 percent accuracy rating.

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Automation

Info Cubic's web based platform, The Cube, offers standardized and repeatable integrations with the most popular Applicant Tracking Systems (ATS). In addition, we have an open API to help facilitate virtually any organization’s integration requirements.

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Compliance

At Info Cubic compliance isn't simply a department – it's a way of life. We take it a step further and require all sales and client support staff to obtain FCRA Certification via PBSA prior to engaging with any of our clients or prospects.

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Cost

We take a consultative approach in designing your custom screening program based on industry-leading practices balanced with what we’ve learned about your company’s needs, requirements and budget. We promise to be competitive and provide the best value possible.

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OUR CLIENTS

WHAT OUR CLIENTS ARE SAYING

Great Job Team. If I was a NFL draft agent and you were a football player I would draft your team in a heartbeat.

Robert R,   Technical Recruiter,    Staffing Industry

The HR administrator and I are so pleased with how expeditiously and efficient your company performs. Keep up the great work….

Derreck B,   Security Manager,    Transportation Industry

Thanks for all of your help. I really appreciate how fast you got this done. I have received an unparalleled client experience….

Karen S.,   Office Manager,    IT Staffing Industry

Thank you for making what can be an arduous process – so clean and simple! We are very excited about working with your firm

Karen R.,   Director of Client Services,    Staffing Industry

Thank you! I can’t get over how fast I am getting the information back. You guys are awesome!

Theresa S.,   Human Resources,    Roofing Industry

Thank you so much, and thank you for taking the time with me this morning. I feel so much more educated on international research procedures, and I appreciate the diligence in following up with your researchers and getting back to us in an expeditious manner.

Dee H.,   HR Generalist,    Staffing Service Industry

Our staff uses various vendors but far and away prefer yours.

Kathy D.,   HR Generalist,    IT Services Industry

We have found that Info Cubic is amazing to work with. In fact, we find Info Cubic to have great customer service with a true sense of urgency toward getting the info to the client in a timely manner. Of all the services we use,-we enjoy working with Info Cubic the most. I have referred Info Cubic to other clients…

Brian T.,   Account Manager,    IT Staffing Industry

I am an HR administrator for a small business and utilize Info Cubic with every background check for my new hires. The staff is great and very eager to help my company through the hiring process.  I feel as if I am asking a good friend to help me with my business. I receive my reports so quickly sometimes, it seems like I don’t have all the information keyed in yet and they are feeding me results.  I trust Info Cubic!

April R.,   PR/HR Admin.,    Publishing Industry

I guess I didn’t tell you I loved you enough. We work with 3 other background check companies and you guys are far and away the best to deal with.

David H.,   Recruiting Manager,    Staffing Industry

We are quite happy with our service from Info Cubic.  Reports are turned around quickly and reliably. Applicants are often amazed at how thorough the reports are…Thanks for helping us keep our clients safe.

Rob D.,   Owner,    Babysitting Services

NEWS AT THE CUBE

Stay informed of all the latest developments on background screening and compliance topics.

GET IN TOUCH WITH US

877.360.4636

OUR STRENGTHS

PBSA Accredited

HRO Today Baker’s Dozen Award
Winner

ISO Certified QMS

HRTech Outlook

SOC2

The Answer Desk
Staffed by Client Service Ninjas

TO PAGETOP